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Privacy Policy


Last updated: 01/01/2026

Ensemble Apex respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. Personal Information We Collect


We may collect personal information including:
  • Name, email address, phone number, and postal address
  • Ticket purchases, bookings, and attendance records
  • Communications, enquiries, and feedback

Ticketing and payments are handled by third-party ticketing and payment providers (such as Eventbrite). Ensemble Apex does not collect or store your credit card or payment details.

2. How We Collect Information


We collect personal information when you:
  • Purchase tickets or register for events via third-party platforms
  • Subscribe to our mailing list (via third parties such as Mailchimp)
  • Contact us or submit forms

3. How We Use Personal Information


We use personal information to:
  • Deliver concerts, events, and ticketing services
  • Communicate important event information and updates
  • Send marketing communications where you have opted in
  • Respond to enquiries and improve our services
  • Meet legal and administrative requirements

4. Disclosure of Personal Information


We may disclose personal information to:
  • Third-party service providers (including ticketing, payment, email, and IT services)
  • Legal or regulatory authorities where required by law

We do not sell or rent your personal information.

5. Overseas Disclosure


Some service providers (such as Eventbrite and Mailchimp) may store or process personal information outside Australia. We take reasonable steps to ensure overseas recipients handle personal information in accordance with Australian privacy laws.

6. Cookies


Our website may use cookies and similar technologies to improve functionality and analyse website usage. You can disable cookies via your browser settings, though some features may not function correctly.

7. Security


We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. However, no internet transmission is completely secure.

8. Access, Correction, and Complaints


You may request access to or correction of your personal information, or make a privacy complaint, by contacting us using the details below.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

9. Changes to This Policy


We may update this Privacy Policy from time to time. The latest version will be published on our website.

10. Contact Us


Email: ensembleapex@gmail.com

Postal Address: [Insert postal address]

 Ensemble Apex acknowledges the Gadigal people of the Eora Nation, the traditional owners of the land on which we work and perform. We would like to extend these respects to all Aboriginal and Torres Strait Islander peoples.